Class Conduct & Management

Can siblings or friends (2 or more students) attend the class together besides the registered student?

What should I do if a student other than the registered one participates?

Will unregistered additional students who participated be settled?

Two students are attending the same class on one device.

A student who is not on the attendance list entered in place of the registered student. Is substitute attendance possible?

A student is attending class with their video/microphone turned off in the meeting room.

The class start time has passed but a student has not entered.

How long do I need to wait if no one participates in the schedule?

Can students participate in class at any time?

A student was unable to attend properly due to internet/computer errors. Is a refund or compensation possible?

A student outside the recommended age range has registered. Can you cancel them?

Where can I conduct the class?

Can I conduct classes while living abroad?

Can I teach with my video off?

Can I start the class even if not all students have entered by the start time?

All students were absent from a past schedule of a subscription class. How should I proceed with the curriculum?

How can I take attendance?

What is the difference between present and absent students during attendance check?

I missed taking attendance. Can Gguge do it on my behalf?

Is recording automatic?

Can I view the class recording?

Can I share the class recording with students who missed the class or joined late?

 How can I receive homework submissions from students?

I might be late to class due to personal reasons. What should I do?

Is there a penalty for being late?

I need to be absent from class due to personal reasons. What should I do?

 Is there a penalty for absence?

I'm unable to conduct class due to device/internet or other personal issues.

I didn't receive a notification and didn't know the class was happening.

The number of registered students is 0. Will the class be cancelled automatically?

Where can I check messages?

 I don't want to receive messages from guardians who haven't registered for a class.

I'm not receiving chat notifications from guardians.

 I want to send a message to a guardian. How do I do it?

 I'd like to check messages by class schedule. Is that possible?

Can I send files through the chat function?

How long can guardians download files?

I sent a message by mistake and want to delete it.

Do I have to reply to questions sent via chat?

Can I report chat content?

If I report chat content, will the guardian know I reported it?

Can anyone write a review?

 I want to request a review deletion.

Can I transfer reviews to another product?

Can a guardian write a review even if attendance was not checked?